Privacy policy

When you visit our website surfcenterijburg.nl or contact us, we receive information about you. In this privacy policy, we explain what we do with this information. We always handle your information with care and store it securely.

If you have any questions or want to know what information we have about you, please contact us. We may update this privacy policy if we find it necessary. We therefore recommend that you review this privacy policy regularly to stay informed of any changes.

This privacy policy was last updated on March 6, 2025.

Table of Contents
When does this privacy policy apply?
Who uses your data?
Whose data do we use?
How do we obtain your data?
What data do we use?
What do we use your data for?
How long do we keep your data?
With whom do we share your data?
Where do we store your data?
How secure is your data with us?
What can you request from us?
What rules apply to this privacy policy?
What cookies do we use?
What do we do with data from minors?
Do you have a question about this privacy policy?

1. When does this privacy policy apply?
This privacy policy applies to all personal data that we process and to all domains related to us. This includes the personal data of anyone who has ever contacted us or visited our website, such as visitors, customers, and business contacts. Personal data includes all information that can be traced back to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior. If you want to learn more about personal data, visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

2. Who uses your data?
K. van Zanten is responsible for the website surfcenterijburg.nl and is therefore the responsible party for the use of your personal data as described in this privacy policy. The full details are:

K. van Zanten
Pampuslaan 517
1087 HP Amsterdam

3. Whose data do we use?
We process the personal data of everyone who has contacted us or visited our website. This includes visitors, private customers, business customers, and contacts from our partners.

4. How do we obtain your data?
We receive your data directly from you when you:

- Create an account
- Fill in information on our website
- Contact us via email, phone, or other means

5. What data do we use?
We use the following data:

Name
Gender
Home address or business address
Email address
Phone number
Payment details
Place of birth
Date of birth
Age

6. What do we use your data for?
We only use your personal data for purposes that we are permitted to use it for:

You have given us permission to use your personal data.
We use your data because we want to provide you with the best possible service as a customer, which we cannot do without this information.

7. How long do we keep your data?
We retain your personal data for as long as required by law and for as long as necessary for the purpose for which we use your data. For example, as long as you are a customer, we store your data according to the legal retention period of seven years. After that, we only retain your data for statistical purposes and to handle any complaints or legal matters. If you want to know more about how long we keep specific data, please contact us.

8. With whom do we share your data?
Your personal data is only used by us. We will never share your personal data with others.

9. Where do we store your data?
We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA. If you have any questions about this, please feel free to contact us.

10. How secure is your data with us?
We have taken extensive organizational and technical measures to secure your data as effectively as possible. We have secured our systems and various communication channels to ensure that your data does not fall into the hands of unauthorized parties. Your data is therefore safe with us. We also ensure that your data is only used by individuals who have been granted permission by us. If you have any questions about the specific security measures, please contact us.

11. What can you request from us?
Because we use your personal data, you have several rights. Below, we list these rights for you.

Right to information
We must explain to you clearly and understandably what we do with your data and what control you have over it. That’s why we provide a detailed explanation in this privacy policy about what data we collect and how we handle it.

Right of access
You may always request access to the data we have about you.

Right to rectification
You may ask us to correct your data if it is incorrect or incomplete.

Right to object
You may object to the processing of your data if you disagree with how we handle your personal data. This right applies to data used for direct marketing. For example, you can indicate that you no longer wish to receive emails from us. The same applies to personalized recommendations on our website.

Right to data portability
If you are our customer or have given us permission to use your data, you may request that we send you the digital data we have about you. This allows you to transfer that data to another organization if you wish.

Right to restriction
You may ask us to restrict the use of your data. This means that in certain cases, we may only store your data but not use it.

Right to be forgotten
You may ask us to delete all data we have about you. We will then delete all data that can be traced back to you. In some cases, we may not be able to delete your data immediately. For example, we are required to retain certain data for seven years for tax purposes.

Right to file a complaint
You may file a complaint about how we handle your data. If you have a complaint, we would like to resolve it for you. Please contact us for this. You may also submit your complaint to the Dutch Data Protection Authority. If necessary, you may also take your complaint to court. In that case, the court in the place of residence of K. van Zanten will handle your complaint.

How to submit a request or complaint?
Send your request or complaint to dpo@surfcenterijburg.nl. We will process your request or complaint within 30 days. If you have multiple requests or complaints or if your request or complaint is complex, this may take longer. In that case, we will contact you within 60 days at the latest. We may ask you to verify your identity to ensure that you are the rightful owner of the data.

12. What rules apply to this privacy policy?
Our privacy policy must comply with various requirements. These requirements are mainly found in the General Data Protection Regulation (GDPR). Additionally, general rules under Dutch law apply to our privacy policy.

13. What cookies do we use?
We use cookies to optimize your experience on our website. You can choose which data we may use. If you have given us permission to personalize your profile based on your browsing and search behavior, we can tailor our website to your needs.

We use the following cookies:

Functional cookies (session and login cookies)
Anonymous analytical cookies (Google Analytics anonymized)
Non-anonymous analytical cookies (Google Analytics)

14. What do we do with data from minors?
Our website is not specifically aimed at minors. If you are under 18, you need permission from a parent or guardian to use our website.

15. Do you have a question about this privacy policy?
Please contact us via dpo@surfcenterijburg.nl. We are happy to assist you.